Frequently Asked Questions

Products

Shipping

Products

Are all your products handmade?

Yes! Every item on this site is handmade by either myself or one of the TAC Makers.
At the very bottom of each product's additional information, you can see who the item is made by and where you can find the pattern if you would like to make the item yourself.

Can I order something that is out of stock?

Ab-SO-lutely!!! We are more than happy to make an item for you even if we don't have it ready and on hand.

Please keep in mind that it is a handmade item which may require some time to create, especially with the care needed to make the type of quality we seek to maintain in this company. We desire your item(s) to last many lifetimes and appreciate you understanding the time needed to accomplish this, depending on the time of year and current order load, of course.

We make it our top priority to stay in contact with you and clearly communicate the status of your order and any updates and/or delays throughout the entire process.

If you would like to request something that is currently out of stock CLICK HERE and fill out our Product Request form.

Do you take custom orders?

Most definitely!!!

We LOVE custom orders here at Triple A Crochet! If you would like to make a custom order, CLICK HERE and fill out our custom order form.

Do you design all your products yourself?

The answer is yes and no.

Most of our products are designed by other crocheters but we only sell items where the designers have given permission for the finished product made from their pattern to be sold. You can find the designer's name and link to their pattern at the bottom of every product page.

If an item has no link, we do our best to specify if we have modified a pattern or designed it ourselves!

Why would I want a handmade item from you instead of from the store?

What a great question and one we strive to answer with each and every stitch we make! Here at Triple A Crochet, we pride ourselves on producing items that will bring joy to another's life.
Whether our items are purchased for gifting away or simply desired as an addition to someone's own home, we want them to last a long time and be more than just another object sitting around, adding to the clutter.

Our goal is that each item sold will start conversation between yourself and others. We want the item to cause a smile and joy in your heart every time you see or think about them. Most of all, we hope those who receive our items as gifts, will remember the giver and treasure the wonderful memories made together.

We care about people. We care about quality and we care about the joy in other's hearts.

If ever our items don't do this, we hope you will contact us so we can make it right.

Shipping

How long does it take for my item(s) to ship?

All in stock items are shipped same day or next day.
Any custom orders range from 3 days - 4 weeks before shipping.

This time frame will depend on:

time of year
order load
what type of item has been ordered

Some items may go over the average wait time such as:

large blankets
adult clothing
bulk orders
highly detailed stuffed animals

We always do our best to keep close communication on all custom orders and to complete them in as timely a fashion as humanly possible.

Who are your shipping providers?

We almost always use USPS for our shipping needs. This can change for extenuating circumstances if neccessary.

Do you offer free shipping?

As of right now, we do not have a free shipping option but are working on finding one that works best for our customers and business alike.

We often offer free shipping during promotional periods or on our social media during contests or games.Feel free to "like" our Facebook page so you don't miss our next "Free Shipping" offer.

Do you offer international shipping?

We are willing to ship international. Simply contact us at hello@tripleacrochet.com before you order so we can let you know if your country is one we ship to.

Payments

What type of payment methods do you accept?

We accept:

all major credit card providers
PayPal
Amazon Pay
Google Pay
Apple Pay

Do you offer any payment plan options?

Currently we do not have any layaway or payment plan options available but we are open to considering it on a case to case basis.

Please contact us directly with any extra payment plan questions and we will do what we can to assist you.

We do not want money to be a reason that stops you from purchasing something that brings such richness and joy into your life or others lives.

Returns

Do you take returns?

We accept returns on a case by case basis. Contact us by email to start the process.

Custom orders may not be returned unless otherwise discussed.

Be sure to read our full return policy before sending any items back to us in the mail.

TAC Makers

What are TAC Makers?

"TAC Maker" is the title given to the wonderful women are allowed to sell their items on our eCommerce site. Each one is a gifted crafter who wanted to take advantage of the help we could give them when it comes to selling handmade items online. They have each applied and, after close quality checks, were accepted to become a Maker and sell their products through our shop.

What are some of the benefits of being a Maker?

Makers have the freedom to focus on their crafting and still get their items sold without all the hassle of having to learn the business world, build a following online or have large amounts of social media marketing knowledge. They create; we sell and market for them!

Who can apply to become a TAC Maker?

Anyone who already knows how to crochet and has basic beginner level crochet skills is welcome to apply.

How do I apply to become a Maker?

Hurray! I am so glad you are interested in becoming a Maker!!!

All you have to do is fill out this application here

What is the TAC Maker Program?

The TAC Maker Program is a training opportunity for the TAC Makers to learn how to turn their crafting into a business.

This program gives the ability for aspiring crochet entrepreneurs to primarily focus on their product creation while learning what they want about the business world.

It is currently still in the developmental stages but there is a goal for the program to begin receiving early bird applicants within the next couple of years.

Included in this program will be training video courses addressing subjects such as how to build a following online, how to take professional looking photos, whether they should be a DBA or LLC, how to create a brand, marketing tips and tricks, quality product description and more!

Are you accepting any other types of craft applications to become Makers?

As of right now, we are only accepting crocheters for this program but we hope that in the future we will be able to open our doors to other gifted men and women with different types of crafting skills.

Who are the current TAC Makers?

CLICK HERE and head over to our "Meet the Makers" page.

There you will find the complete list of all our makers, a short bio about who they are, how to contact them with any questions about their specific items and a link to their products in our shop.

Community

Where else can I connect with you?

We are located on:

Facebook
Instagram
Pinterest

We are also working on building a YouTube Channel that we are hoping to begin regularly updating in the year 2019-2020.

Be sure to sign up for our mailing list to keep up with any and all updates or announcements about its release date.

Do you have any groups that we can join?

At Triple A Crochet, we love building real relationships and community. On Facebook we have started a handful of different groups for our friends, followers and fans to be a part of.

Here are the links to our different groups: